1. Cancellation policy
The cancellation period, as defined in the cancellation policy, begins with the receipt of the goods or the last partial delivery of the goods in the case of a one-off purchase (§ 356 para. 2 no. 1 b) BGB) and with the receipt of the first item of the subscription in the case of regular delivery of (similar) goods (§ 356 para. 2 no. 1 d) BGB).
1.1 Cancellation policy for one-off purchases
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods. To exercise your right of withdrawal, you must inform us: mybacs Vertriebs GmbH, Infanteriestrasse 11a, D-80797 Munich, Germany, Email: info[at]mybacs.com, You can inform us of your decision to withdraw from this contract by contacting us by telephone at +49(0)91147558163, by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our standard, cost-effective option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for testing their condition, properties, and functionality.
1.2 Cancellation policy for regular deliveries
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first (similar) goods. To exercise your right of withdrawal, you must inform us: mybacs Vertriebs GmbH, Infanteriestrasse 11a, D-80797 Munich, Germany, Email: info[at]mybacs.com, You can inform us of your decision to withdraw from this contract by contacting us by telephone at +49(0) 91147558163, by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not obligatory.To meet the cancellation deadline, it is sufficient that you send the notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our standard, cost-effective option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for testing their condition, properties, and functionality.
2. Exclusion of the right of withdrawal
There is no right of withdrawal:
2.1 in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
2.2 in the case of contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
2.3 Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
3 Sample Cancellation Form
We will inform you about the sample cancellation form as follows:
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.))
To
mybacs Vertriebs GmbH
Infanteriestrasse 11a
D-80797 Munich
Email: info[at]mybacs.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the
the following goods (*)/the provision of the following service (*)
________________________________________________________________________________
Ordered on (*)
________________________________________________________________________________
received on (*)
________________________________________________________________________________
Name of consumer(s)
_________________________________________________________________________________
Address of the consumer(s)
Signature of the consumer(s) (only for notifications on paper)
_________________________________________________________________________________
Date
(*) Delete as appropriate
